Frequently Asked Questions
Everything you need to know about stepping into style with La Favorita.
How do I determine my correct shoe size?
We recommend referring to our comprehensive Size Guide available on each product page. Since sizing can vary between designers, we provide specific measurements in centimeters to ensure the perfect fit for your feet.
What is your return policy for footwear?
We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the soles are unmarked; we suggest trying your new shoes on a carpeted surface to prevent scuffing during the trial period.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your pair sooner for a special event.
Are La Favorita shoes made from genuine leather?
Yes, we pride ourselves on using high-quality materials. Most of our collection features premium Italian leather or suede, though we also offer a curated selection of high-performance vegan alternatives.
Do you offer international shipping?
Absolutely! La Favorita ships to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installment plans through Klarna and Afterpay.